I am extremely happy with the courteous, prompt service I have received from Tri-County. Everyone has been so nice & so very helpful with all my plumbing & water treatment problems these past few months. They’ve offered reliable service & solutions to the numerous issues I’ve been encountering. I highly recommend them for all your plumbing needs. Family businesses are the best!
Can't say enough good things about Tri-County. We have used their services for a few years now. They have done work on both our rental property and our personal home. From water heater replacement to in ground pipe work they have always provided great service at very reasonable pricing. So happy I found them and do recommend their services to others.
We had a great experience with Tri-County Water Services . We contacted them about a water treatment system, but they ended up doing much more for us, including some plumbing repairs and moving a hot water baseboard for us. The team was very personable and diligent! They arrived when they said they would and put in 2 long days of work until all the work was completed. They answered all of our questions, and were very conscientious about covering shoes before they went through our house. We would not hesitate to call them in the future, and HIGHLY recommend them!!!
Joe was absolutely amazing! He made sure to lay tarps down literally everywhere he walked (even though I told him that he didn't have to). Also, he kept the appointment even though his daughter was in active labor! Reliable, trustworthy and an all around nice guy!
Tri-County Water Services did a wonderful job installing our whole house generator from providing us with a detailed estimate to a thorough cleanup after the installation was complete. The site men, Joe and Jimmie, were prompt and articulate in keeping us updated and informed about progress in the installation. I would absolutely recommend Tri-County Water Services to any family member or friend.
Jimmy did a perfect job in changing the charcoal and RO filters. He also did a check of the dual backflow prevention assemblies. As usual, Tri-County Water Services did a 1st rate job! I highly recommend them!
To be honest, it's refreshing to find a contractor who does what they say they going to do, when they say, and at the price they say. Nice job and than you for helping us out in our time of need!
We had no water pressure In our home my husband called Tri county water services we were wowed by the prompt response from Brent and professional services performed by Quinton and Joe . In just a short time we had full water pressure again. We highly recommend this company.
Dan (owner) has advised and serviced us multiple times, as have others on his team, and all have been excellent to work with. Everyone associated with Tri-County Water is professional, knowledgeable, informative regarding options to fix the problem, and helpful in answering our questions. Emergency service 'saved the day' on a Friday evening. We highly recommend Tri-County Water!
The Tri-County team is amazing! We have hired them for all of our plumbing needs. From replacing our entire 180ft sewer line, to most recently replacing frozen/burst pipes in our laundry room on very late notice. Every time, the team has been professional and respectful. I highly recommend this company!
After moving into our first family home we had some unexpected issues. The original homeowners, using a different company, had to shock the well before closing because Coliform Bacteria was found and retested clean after the shock a week before closing. The day we moved in we saw our water was dirty brown with sediment which we chalked up to the initial shock and waited for the water to clear which it never did and I had a gut feeling the bacteria was back. After first contacting the company who did the initial shock and having them come out for an assessment , I just didn't feel comfortable using them again for our issue so I searched for a company with good reviews and pricing and thank goodness we found Tri-County! I had them retest for bacteria and of course it was back so Tri-County wanted to reshock and on top of that put a bug cap on the well (which we didn't have and the bug cap keeps the insects from falling in the well which causes bacteria to grow). Our water has been bacteria free since the shock and bug cap. Also before we found Tri-County our water was brown and had sediment so after Tri-County shocked our water we tested acidic and high in iron so they went over the best options for us. We settled on a Water Softner plus Nutralizer plus a Sediment Filter, which has worked amazingly! Our water is finally clean and we aren't worried about drinking and cooking with it. Tri-County has always come on-time everytime with professionalism and kindness. We can't say enough good about Tri-County and highly recommend them!!! Thank you to everyone from Tri-County including those we personally worked with: Brent, Quinton, Dan and Brianna!
The team at Tri-County is quick to respond, very reasonably priced, and excellent in their work! We've had them out twice in the last year for 2 different issues and they've been great! All workers are trustworthy and even included our curious toddlers in conversation! There is no place better, call them!
From my initial phone call with Brent, I felt relieved that I had found a professional company to handle my plumbing emergency in a pinch. Quinton and another gentleman (unfortunately I did not get his name) called when they said they would and arrived to my residence on time. Being a relatively new homeowners, I didn't quite know what to expect but they far exceeded expectations! They were polite and took great care to make sure they didn't track any dirt through the house. Although it was towards the end of the business day, they answered all of my questions with patience and extensive knowledge of their field. My issue was resolved and I will happily use them again in the future. I would recommend their services to anyone in the area without hesitation. Thank you Tri-County!
I was referred to Tri-County Water by a friend and was happy that I called them. I spoke with Brent and explained that my water has a strong chlorine smell that I wanted to get rid of. He set up an appointment for me to meet his dad, Dan at my home the very next day for him to have a look and give me an estimate. By the end of that afternoon, I had a very reasonable estimate and Brent followed up to go over everything and answer my questions. We set up the installation of a carbon filter for the next week. On the day of installation, the technicians arrived on time and were careful to cover their feet and put tarps down on my floors. The installation was done in the amount of time specified, the guys were very friendly and explained everything to me in detail. I had a great experience with everyone I dealt with at Tri-County Water and am very happy that they solved my water problem.
Tri-County are amazing. They've done several jobs for us, including installing a water softener system, and replacing the sewer pipe connecting the house to the sewer. Their work is done to very high standards, their employees are prompt and respectful, and they are very transparent. Bottom line, they take very good care of their customers. I will always work with Tri-County in the future, and I will continue to recommend them to friends and family.
We had a great experience with Tri-County Water Services . We contacted them about a water treatment system, but they ended up doing much more for us, including some plumbing repairs and moving a hot water baseboard for us. The team was very personable and diligent! They arrived when they said they would and put in 2 long days of work until all the work was completed. They answered all of our questions, and were very conscientious about covering shoes before they went through our house. We would not hesitate to call them in the future, and HIGHLY recommend them!!!
The company contacted me immediately following a request and serviced on the same day. The owner followed up on the very next day to ensure everything was done satisfactorily and made some additional recommendations.
I used them to install public water hookup. Everyone was great, good communication, friendly, and work was completed timely.
The work was done cleanly, efficiently, and satisfactorily. Questions were answered, the workings of the system were demonstrated clearly. I would recommend Tri-County to anyone.
I had a sewer line coming out of my house (and into the main line) clogged up. The folks at the company not just solved the problem by did so by saving me thousands of dollars. The line was clogged by a paving company that simply dumped asphalt stones into a sewer riser and covered it with asphalt. The folks managed to discover the riser cap under the asphalt and unclog it, instead of offering to excavate the line (which would be a typical option costing at least a few thousands). Through the entire process of problem resolution the company rep stayed in touch with me giving updates and advising on best course of action.
I received a call from Brent within a few hours after calling HomeAdvisor and explained my problem with my well. The job was estimated and work completed within three days. It looks great, the work done and the staff were exceptionally great that came out do to my work on the well. I would highly recommend this company and plan to use them in the future.
Brent From Tri-county was not only great to work with, but he had creative suggestions and innovative approaches to my problem. He will definitely be on the short list of people I contact when septic problems arise.
Brent was wonderful. Very helpful and fair. I will definitely use this company for my future needs.
Few things in life are as scary as waking up to the smell of gas in your house. In our case, since we don’t have gas service, we figured the smell had to be related to a septic system problem, which meant we were dealing with methane gas – something that can become explosive or can displace oxygen and cause sickness or even death.
Our first call was to our septic company who suggested we get a plumber to check lines and fixtures in the house. They recommended Tri-County Water in Parkesburg – and we are so glad they did.
First, it was a pleasure calling a business and getting a real person to talk to. We were able to explain the problem and were treated as a priority customer even though we had never used Tri-County before. They promised a technician would be at our home within a couple of hours. Quinton arrived earlier than promised – and he called ahead twice to let us know his ETA. When he arrived, he was courteous and professional and very knowledgeable. Since he had hands on experience with septic systems in addition to all kinds of other plumbing issues, we felt very comfortable that he would find and fix the problem. After checking several possible sources of the gas smell, Quinton discovered the cause – a worn out seal around the base of a toilet was allowing gas to escape into the house. He had everything he needed for the job – the parts, materials, tools, experience and know-how – and a very scary and potentially dangerous situation was quickly resolved.
We are very pleased with everything about our experience with Tri-County – from our first phone call with the office - to the fast response - to the technician who came to our home and did a quality repair job - to the follow up call checking that everything went well. Tri-County knows its business and it knows how to do business - starting with treating the customer’s problem like it’s their own problem. We would highly recommend Tri-County – and be sure to ask for Quinton.
