Testimonials

Integrity is a big deal. We hired Tri-County to install a sewer system for an in-law cottage build on our property. Things went very smoothly, and I even appreciated how patient and kind their employee was to our very inquisitive 11 year old son. As with any project, sometimes mistakes can happen. In our case, miscommunication between a Tri-County employee and another contractor that needed to use the open trench, caused the trench to be closed before it should have. Now another trench needed to be dug, as not to dig up or break the lines Tri-County had installed, and it's a pricey job to dig here due to the fact that we are sitting on so much rock. This was an expensive mistake, certainly the kind of thing that would have been easy for everyone involved to just point the finger at each other, and leave us with another expense. We had never worked with Tri-County before, so I had no reference as to the kind of response I would get, but I felt like I had to call and explain to see if there was something that could be done. Not only did Brent (the owner) patiently hear me out, but he thanked me for communicating with him. After looking into it and confirming with his team what had happened, he immediately came out to see the site for himself, and make a game plan to correct it. He ended up hiring an excavator, at his own expense, to open another trench for the other contractor to use. I cannot tell you how relieved and grateful we were to have hired a company who not only does excellent work, but also has a high level of integrity. It's one thing to read reviews about the good quality work that a company does, and Tri-County has plenty of them. But it's a whole other level of assurance to know that you are dealing with a company ran by a man of integrity, and that if something goes wrong, as things so often can - (we are human beings after all) - that they will be fair and honest. In summary, our experience is that Tri-County employees are kind and do great work, but you can also rest assured that by hiring them, you will be dealing with a company you can trust. I've already hired them again for another smaller job, and highly recommend them to anyone. Thank you Tri-County for your hard work, the excellent job you did, but most of all, your integrity - it's no small thing.

I've used Tri-County for several projects from a full replumbing of a bathroom to support a renovation to simple leak repair. They always provide excellent service and quality work. The team always makes sure that you are satisfied with the work. I would highly recommend them for any plumbing or sewer needs!

Great people and service!!! Our well didn’t work anymore and James came out the next day and did a great job repairing the problem! Would definitely recommend this business! Thanks for your service!

Second time using them. First time was 2020. Needed new pump. Whole transaction was quick and easy and not too costly. This time pump was humming and running all the time. Service man came quickly. Problem had stopped but system was checked out. Only reason could find. This time of season well water level is low. Axis tilt of earth and all that. So pump went without water for small time causing the humming and pump to run. By time I had reported it pump was already fixing itself. Pumping til system got back to normal. Was just a normal service charge and no major problem. Glad they where here to help with this problem. Eased the wife's worries.

I have been using Tri County for over 4 years and they have been great to work with. I bought a house last year and they have been here multiple times for a new kitchen sink install, sump pump install, water neutralizer install, dishwasher install, septic back up and various other things as they come up. They are always professional and the results have been exactly as expected. I highly recommend them.

We woke up to no water and by 7:30AM, Tricounty had returned our call and scheduled someone to come to our home. They were on time, upfront about cost, and were able to repair our well that same day. Recommend!

We are more than pleased with the service and professionalism of Tri County! So far our new softener/neutralizer is working great. Thanks!